A Westmorland and Furness Council Project

Accessibility Statement for the Healthy Homes project

Accessibility Statement

Westmorland and Furness is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to healthyhomes.westmorlandandfurness.gov.uk

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • some links and some text do not meet colour contrast requirements

This site was launched on 11/12/23

We will be conducting further accessibility testing in the days and weeks following launch.

We will update the statement when issues are fixed or when we expect them to be fixed.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in ten working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can let us know by contacting us

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 A, AA, and AAA standard, due to the non-compliances and exemptions listed below:

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • some links and some text do not meet colour contrast requirements

We will update the statement when issues are fixed or when we expect them to be fixed.

Colour contrast does not meet minimum or enhanced requirement. There is insufficient colour contrast between the text and background on some pages to meet the minimum contrast requirement. 

Non-compliance with accessibility regulations

  • Text and background colours that conflict or have too little contrast between each other can cause readability issues for users who are colour blind or have low vision (vision loss equivalent to approx. 20/40 vision).
  • To meet the WCAG contrast requirement, there should be a contrast ratio of 4.5:1 for normal text, and 3:1 for large text (18pt and above, or 14pt bold).

Preparation of this accessibility statement

This statement was prepared on 07/12/23. It was last reviewed on 12/12/23.

This site will be tested once it is launched on 11/12/23. We use this approach to deciding on a sample of pages to test:

  • automated testing, Siteimprove accessibility checker crawls 100% of our web pages weekly
  • manual testing, we check a representative sample pages of from the busiest areas of our site and the home page